Purchasing  FAQ's

1) How do I place an order?
Ordering from www.Provon® Revive.ie is quick and easy! Just follow these simple steps to place your order.

1) To add an item to your shopping basket, click on 'shop online', select a quantityand click the "Add to Cart" button beside the product of your choice.

2) When you're finished shopping, click on the " check-out now" button. At this point you will be prompted to 'log-in' or 'register' where you will be asked to enter your name, address.

3) You then continue to the payment form where you will be asked to fill out your credit card details.

We will send you an order confirmation via email, quoting your order,and will contact you again once your credit card details have been approved and your order is processed. You can log in and view your order history and update your personal information at any time

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2) How do I view the products in my basket?
You can always keep an eye on how much is in your basket by clicking on the "My Cart" button (located at the top of the page).

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3) How can I remove an item from my basket?
Enter a 0 (zero) in the quantity field of the product and click the "Update" button.

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4) How can I pay for my order?
Provon® Revive.ie accepts VISA,Mastercard, American Express , Switch/Solo & Laser for online orders."

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5) Can I buy online even if I don't have a credit card?
You do need a credit card to shop with www.Provonrevive.ie

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6) How will my order be delivered?
Your order will be delivered in a box by DHL Express. To ensure an efficient delivery please specify a contact name and telephone number at the delivery address.

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7) How quickly will I get my order?
Your products will be delivered within in 4 working days of placing your order.

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8) How do I know it's safe to use my credit card?
Provon®revive.ie operates on secure server technology and uses the REALEX payent system to accept credit cards via the website. We understand that our customers are concerned about the security of their credit card details. We take significant steps to protect all your information, and especially your payment details, using the latest technology. If you would like more information on this please contact us.

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9) Is all the information I give confidential?
Yes. All information given to us will be used only by us. We will not sell your information to anyone else.

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